Bronwyn White

Bronwyn has 25 years experience in the travel and tourism industry in the areas of market research, sales and marketing. Her extensive career began with Qantas Airways, where she worked her way through many facets of the most recognised and respected brand in Australia, in areas such as market research and consumer insights, wholesale, retail, group sales, freight and marketing. She has also worked at Tourism NSW as a Regional Marketing Manager.

In her consultancy life, Bronwyn has experience in a wide range of travel and tourism services, including: Market research / insights, strategic and tactical marketing consultancy and executive officer services for regional tourism organisations. Bronwyn has had a wide range of clientele from the Qantas Board, Regional Tourism Organisations to small bed and breakfasts.

In addition to market research and marketing services, Bronwyn currently focuses on helping the tourism and government secors make the most of the online and digital resources.

She also runs a well respected seniors travel blog, http://www.newyoungtravel.com.au. This site was a finalist at the Travelmole Web Innovation awards – only to be beaten by V Australia. She is guest writer for a variety of travel and senior magazines.

Bronwyn is also the published author of Seniors Travel Tips, a global travel guide for seniors.

Carolyn Childs

Carolyn has spent more than 25 years’ helping businesses achieve their goals by using research and other evidence to guide strategy and planning – mainly in the aviation, travel and tourism fields. She has worked in more than 35 countries on every inhabited continent and brings a detailed understanding of customers and how to connect with them. As well as running her own businesses, she has worked for organisations such as the International Air Transport Association, TNS (the world’s largest custom research company) and the Travel Research Centre. Her clients include blue chip names across the industry including Aer Rianta, Tourism Australia, TurEspana (Spanish national tourism organisation), Air New Zealand, Qantas and Emirates.

Her passion is making a difference and she does this by making research accessible and business focused. With Bronwyn White, she co-created Domesticate™ (now owned by TNS) – one of the industry’s most respected sources of strategic direction for the Australian domestic tourism market.

She set up MyTravelResearch.com with Bronwyn in 2011 to help fulfill this passion by making the tools, approaches and insights accessible to everyone.

Carolyn is a regular speaker at conferences and writes blogs for Sparksheet (on behalf of TNS) and MyTravelResearch.com . She is currently preparing an ebook of her Sparksheet columns on opportunities in emerging markets.